Shipping policy

Shipping & Delivery

At KIE, sustainability is at the core of everything we do. We do not hold dead stock. Every blend is freshly packed and shipped to order, ensuring the highest quality while minimising waste.
This also allows us to manage expectations with complete transparency.

UK Shipping (Royal Mail)

  • Delivery Time: 2–5 working days

  • Processing: Each order is prepared by hand, freshly packed, and dispatched within 1–2 days.

  • Shipping Confirmation: You will receive tracking information as soon as your parcel is on its way.

Europe Shipping

  • Delivery Time: 5–10 working days

  • Processing: 1–2 days

  • Customs and duties may apply depending on your location.

International Shipping

  • Delivery Time: 7–14 working days

  • Processing: 1–2 days

  • Delivery times may vary based on customs clearance.


Need Assistance?

For all enquiries, please contact us at info@kieliving.co, and a member of our team will be happy to assist.